Fisheries Agency,Ministry of Agriculture

Questionnaire on the Complaints (Applications) Processing of the Fisheries Agency of Council of Agriculture of Executive Yuan

1. Date of Your Complaints (Applications) (yy/mm/dd):____________

  Reference Number of Our Response (yy/mm/dd):____________

  Content: _______________

2. In which way the complaint (application) was filed?

( ) Letter ( ) Internet ( ) In Person ( ) Fax ( ) Telephone

3. How long have you received our formal reply?

( ) 10 days ( ) 11-20 days ( ) 21-30 days ( ) 31 days or more ( ) Forgotten

4. Has the problem (service) of your complaints (Applications) been solved?

( ) Completely solved ( ) Partially solved ( ) Completely unresolved

( ) Unknown ( ) Other_________ 　　　　　　

5. Do you satisfied with the contents of our reply and the processing of this agency? (If the answer is unsatisfied or very unsatisfied, please go to question 5-1)

( ) Very satisfied ( ) Satisfied ( ) Somewhat satisfied ( ) Unsatisfied ( ) Very dissatisfied ( ) No comments ( ) Unknown ( ) Other 　　　　　

5 -1. What is (are) the reason(s) of dissatisfaction?

( ) The problem was unsolved  ( ) The staff was impolite  ( ) It took too much time  ( ) other__________ 　　　　　　

Note:

1. Please deliver the completed questionnaire to the counter of Heping Office Building of this agency or mail to the planning division of this agency (7F., No.100, Sec. 2, Heping W. Rd., Zhongzheng Dist., Taipei City 10070 )

If you use the electronic file to fill out this questionnaire, please E-mail to fisheries @ms1.fa.gov.tw